Quality Standards

Quality Standards

HDC uses an internal quality control system to establish and monitor the quality of all resources produced for our clients. The following table lists the E-4 criteria HDC uses to ensure the quality of the training resources we produce.

QUALITY CONTROL CRITERIA FOR QUALITY TRAINING RESOURCES

EFFECTIVE
focused on and reinforces the client's goals
focused on optimizing the use of assets and reducing the risk of incurring losses
focused on the job
focused on performance
EFFICIENT
concise
accurate
consistent
complete
standard format
ENHANCE LEARNING

Apply self-instructional design strategies:

learning objectives
advanced organizers
structured and developmental content
visual aids
visual organizers
visual appeal
written to the audience's educational* and experience level
evaluations, including self-tests
EXCELLENT
achieve results
designed to meet the continued needs of the client
a quality program which the client and HDC can be proud of
*Not all documents have an educational component (e.g., reference data and job aids).

 

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